Terms of service
Last updated: November 12, 2026
Welcome to WagHarbor. These Terms of Service govern your use of our website and your purchase of products from WagHarbor.
By accessing our website or placing an order, you agree to these Terms.
1. About WagHarbor
WagHarbor is an online retail store operated from the United Kingdom and serving customers in the United States, United Kingdom, and other locations where delivery is available.
Business Address:
11 Rodmarton St
London W1U 8BH
United Kingdom
Email: infosoufianeeljouhri@gmail.com
2. Products
We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and availability are accurate.
Minor differences may occur due to product updates, packaging changes, or screen settings.
3. Prices
Product prices are displayed on our website at the time of purchase.
Applicable shipping costs and taxes, where applicable, will be displayed during checkout.
We reserve the right to correct obvious pricing or product-information errors.
4. Orders
When you place an order, you are submitting a request to purchase the selected products.
After receiving your order, we will send an order confirmation to the email address provided during checkout.
We may refuse or cancel an order where reasonably necessary, including suspected fraud, inaccurate information, product availability issues, or obvious pricing errors.
If we cancel an order after payment has been received, the applicable payment will be refunded.
5. Payment
Payments must be completed using the payment methods available at checkout.
Payment information is processed securely through our payment providers.
6. Shipping
Shipping costs and estimated delivery times are provided during checkout and in our Shipping Policy.
Estimated delivery times are not guaranteed dates and may be affected by circumstances outside our reasonable control.
7. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy.
Customers may request a return within 30 days of receiving their order, subject to the conditions described in that policy.
8. Order Cancellation
If you wish to cancel an order, contact us as soon as possible.
We will try to accommodate cancellation requests before an order has been processed or shipped.
Once an order has been shipped, the return process may apply instead.
9. Prohibited Use
You may not use our website:
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For unlawful purposes
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To commit fraud
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To interfere with website security or functionality
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To upload malicious software
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To misuse or copy website content without permission
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To impersonate another person or business
10. Intellectual Property
The WagHarbor name, branding, website content, graphics, text, and other materials provided by us may be protected by applicable intellectual property laws.
You may not reproduce or commercially use our materials without permission, except where permitted by law.
11. Consumer Rights
Nothing in these Terms is intended to remove or limit mandatory consumer rights available under applicable law.
UK customers retain their applicable statutory consumer rights.
12. Changes to These Terms
We may update these Terms from time to time. Updated terms will be posted on this page.
13. Contact
WagHarbor
11 Rodmarton St
London W1U 8BH
United Kingdom